Financial aid, a customer service test

As a former Director of Financial Aid, I still have a special place in my heart for helping students through the confounding process that is financial aid. I work with local students whose parents are unemployed, under-employed or worse yet, in the abyss occupied by throngs of middle-income families.

A student's perspective

Applying to college has been a big part of my life for the past year and a half. It is an extremely important process for someone my age, looking ahead to where I’ll spend the next four years. But it’s definitely a process that could use some work!

Coming Soon: Roommate Finder!

Some of the best clues for refining your product come from observing what your users are already trying to use it for. Over the past few years, we’ve seen an obvious trend across all student communities: the beginning of spring to end of summer is the time to find a roommate.

Facebook as an Educational Tool: A High School Senior’s Perspective

I’m trying to start this blog post that I was supposed to write yesterday, yet my fingers inch towards that little blue F—bookmarked, of course. Facebook gets a rep for being a time vacuum for procrastination, and I don’t disagree. However, what people don’t know is that it can also be a tool that can connect, engage, and improve student educational outcomes.

5 Steps to an Admissions-First Mobile Mindset

Fact, the iPhone 5 has more processing power than the Mars Rover Curiosity.  Mobile technology has forever changed the way that students will interact with your university, but many institutions I’ve talked with have not made any changes to their admissions process in light of mobile student trends.

Let's get visual

I consider myself a “visual” learner. Draw out my thoughts on a whiteboard, watch a video tutorial, type out my weekly tasks in Evernote. So I wasn’t surprised to see Fast Company’s article “Fast Talk: The Visual Shift” — where industry experts were asked to weigh in on how businesses can adapt to our image-obsessed culture.

Recent Updates: Polling Admits, Mobile Sources, and Client Feedback

We strive constantly to make improvements to Schools App. Some of these changes are big and flashy; others are more subtle. Here are a few of the recent updates that you might have missed: Polling Admits In late-April, we ran a two-week experiment to see if admitted students would respond to polling about their intent to enroll.
Page 19 of 22« First...10...1718192021...Last »