Jobs @ TargetX

Interested in working with us? Below you’ll find more information about our available positions.

2016_Best Places to Work TargetX

TargetX is a fast-paced, dynamic and challenging workplace. We’re a culture of folks who love what we do and love the industry we serve and are the epitome of a work-hard, play-hard organization.

At TargetX, we’ve always been a little different. Different in how we treat our clients, in how we treat each other and in the results we achieve. That difference is best captured in our 6 Fundamentals that are the foundation of our unique culture.

Does this fit what you’re looking for? If so, check out the open positions below.

Positions Available Immediately

Client Support & Training Specialist

Reports to: Client Services Manager
Location: Philadelphia, PA
Travel Requirements: 10%

Job Summary:

We are looking for a Client Support and Training Specialist with a passion for supporting customer success to join our growing team. The ideal candidate will have strong communication skills, prior experience in either technical support or training, and the aptitude to learn new software. The Client Support and Training Specialist will primarily serve as front-line support for new and existing clients, assist in the management of documentation and an online client support community, and conduct on-site and virtual training sessions.

Goals and Objectives for this role:

  • Provide top-level support by making every customer interaction stand out for its friendliness, warmth and helpfulness.
  • Communicate clearly and directly to help center cases submitted online and by phone.
  • Resolve problems efficiently and effectively by clarifying issues, researching and exploring possible causes, and providing solutions.
  • Enhance current support offerings by challenging ideas, taking risks, and developing collaborative, client-focused support services.
  • Create and edit end-user documentation.
  • Serve as a trusted advisor for clients by understanding their goals, suggesting product enhancements to better meet their needs, and managing expectations and relationships.
  • Plan, individualize, and lead on-site trainings, virtual trainings and webinars with new and existing clients.

Experience Required and Ideal Candidate Profile:

  • Bachelors degree from an accredited college or university.
  • 3-5 years of related work experience in higher education, technical support or training.
  • Strong troubleshooting, analytical, organizational and multitasking skills.
  • Ability to take initiative and act independently to resolve problems and learn new technologies.
  • Excellent written and verbal communication skills.
  • Ability to listen generously and maintain a positive attitude toward supporting new and existing clients.
  • Desire to be an innovator and continuously work to enhance TargetX’s support services by challenging ideas and taking risks, both independently and collaboratively.
  • Obtained, or willingness to obtain, one or more Salesforce.com certifications

Contact: jobs@targetx.com

Please be sure to include a cover letter and a resume when you apply! These documents are critical to our reviewing process, and your application may not be reviewed if they are not included.

 

Implementation Consultant

Reports to: Director, Implementation
Location: Philadelphia, PA
Travel Requirements: 20%

Job Summary:

We are looking for Implementation Consultants of all levels with Salesforce experience and the technical aptitude to learn and grow. As an Implementation Consultant, you will play an important role within the Implementation Team by executing and implementing TargetX solutions for our higher education clients. You will report to the Director of Implementation and work closely with Project Managers and Solutions Architects to implement projects efficiently and effectively.

Experience Required and Ideal Candidate Profile:

  • Bachelor’s degree from an accredited college or university
  • Familiarity with and experience utilizing and configuring on the Salesforce platform
  • Obtained or desire to obtain one or more Salesforce.com certifications (Developer Certification, Advance Developer Certification is desired.) (DEV-401 and DEV-501)
  • Strong understanding of business software, including CRM and Microsoft Office/Google Docs
  • VisualForce, CSS/HTML, Data Transformation
  • Excellent analytical reasoning, problem solving and multitasking skills
  • Rapidly adapt and respond to changes in environment and priorities
  • Ability to demonstrate an owner’s attitude towards customer’s issues
  • Ability to prioritize multiple tasks with varying deadlines
  • Ability to work independently and in group settings
  • Highest personal and professional values that are aligned with the TargetX core values

Primary Responsibilities:

  • Customize TargetX’s products in client Salesforce instance, including but not limited to, configuration, setting security parameters, and data migration/integration
  • Ensure successful projects by executing implementation tasks according to client requirements and within determined deadlines
  • Manage implementation tasks across the multiple client and internal projects
  • Understand the product implementation requirements from the business and technical aspects
  • Problem-solve and escalate any challenges or issues in a timely manner
  • Ensure completed work is properly documented for client acceptance
  • Update implementation templates and related artifacts to ensure continuous improvement of materials and to incorporate lessons-learned from facilitated post-Implementation reviews

Contact: jobs@targetx.com
Please be sure to include a cover letter and a resume when you apply! These documents are critical to our reviewing process, and your application may not be reviewed if they are not included.

Lead Developer (Full Stack/CRM/Mobile Apps)

Location: Oakland, CA

Why Join Us?

We are a hot start up in SF East bay and we are the market leader for CRM and mobile applications for over 400 colleges and universities. With plenty of growth opportunities for employees and customers, we are fun, driven, passionate and we love our customers and take care of our employees.

We Have:

  • Market leading CRM and mobile apps for 400+ customers
  • Various technologies and platform including Java, JavaScript (Angular/Ember JS, Ruby-on-Rails, iOS, Android, Salesforce, SOAP, jQuery, HTML, Jenkins etc
  • Amazing and fun technologists to work with
  • An open mind for new ideas and passion for customers
  • Generous vacation plan, free lunches and great company culture

You Are:

  • An expert in web software development. Minimum 10+ years of software development experience with web-based Java, JS, Salesforce or Ruby-on Rails experience.
  • Obsessed with Web Performance Optimization.
  • Expert in Front-end web technologies and trends.
  • Excited about multi-tier large scale web architecture, browser tuning and optimization techniques/tools, object-oriented design, data structures and algorithms.
  • Excellent problem solving and troubleshooting skills and go the extra mile to do things right and fast.
  • Experienced in Node.js, Mobile technology/performance.
  • Passion for technologies, team work, customers and quality.
  • Experienced in web security, SEO, accessibility and internationalization.
  • Deep familiarity with what is required to consistently and repeatedly deliver high quality products on the Salesforce Platform.
  • Undergraduate degree from computing science preferred
  • Authorized to work in US (no visa sponsorship needed).

You Will:

  • Lead and motivate a team of developers (local and remote).
  • Learn large scale complex systems quickly.
  • Help shape the company’s product future.
  • Wear multiple hats and learn new technologies.
  • Work in an agile development environment and understand the importance of designing sleek products with scalability and performance in min.
  • Have free lunches on Mondays, attend company retreats, 24+ days of vacations a year etc + great people to work with

What You’ll Need to Win:

  • Experience in leading, creating and releasing open-sourced projects.
  • Previous experience as a web engineer or technical lead and bachelor degree in CS.
  • Change is not a scary word to you. You thrive in organizations that constantly adapt and evolve.
  • Self driven and self motivated. You volunteer for new challenges without waiting to be asked. You take ownership and truly make a difference.
  • You love tackling difficult problems and find creative solutions. You have grit – you won’t quit until you dig and figure it out.
  • Strong knowledge of core libraries and design patterns, best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

Contact: techjobs@targetx.com
The inclusion of a cover letter with your resume is preferred.

Platform Product Manager

Location: Oakland, CA

What does success at TargetX look like?

  • Your team and manager love you, you get them, and you’re invaluable to them
  • We’ve continued to grow as the most trusted and innovative company in higher education  
  • We’ve successfully built SaaS apps that our customers can’t wait to use
  • We’ve grown to be smarter about data, and our customers can effectively use sophisticated metrics and analytics to drive their success

For this job, you need to have worked with multiple SaaS CRM technologies and you can fly through a discussion about Product Management roles, responsibilities, and philosophy.

What would you do?

  • Define product vision and strategy for platform components
  • Communicate, communicate, communicate
  • Coordinate sprint planning scrum teams
  • Prioritize product requirements, requests, bugs, and features
  • Clearly write requirements to ensure product development efficiency
  • Collaborate with multiple stakeholders, in order to push out the best solutions possible

Bonus Points:

  • Hypergrowth is a word that excites you and doesn’t scare you (yes, we’re growing quickly!)
  • You like downtown Oakland and can appreciate a fantastic lunch or walk around Lake Merritt

About TargetX:

TargetX is an innovative force in the field of higher education, helping colleges and universities customize and implement effective technology solutions. A leading CRM company, TargetX provides a campuswide solution to help colleges build relationships and forge lifelong communications with their most important constituencies, including prospective students, current students, and alumni.

Since its founding in 1988, TargetX has helped more than 400 colleges and universities recruit and retain their best-fit students, and engage their alumni. This growth can be attributed to the superior customer service, high-quality solutions, and one of the most experienced teams in the industry. In 1998 TargetX invented email recruiting, in 2003 it redefined interactive recruiting, in 2006 it introduced the “experience” into campus visit programs, and in 2007 TargetX introduced the first comprehensive CRM recruitment solution. Today, TargetX provides a full campuswide CRM solution, built on the powerful Salesforce platform to help recruitment and retention.

Contact: techjobs@targetx.com
The inclusion of a cover letter with your resume is preferred.

Project Manager

Reports to: Director, Client Success
Location: Preference for Philadelphia, PA or Oakland, CA
Travel Requirements: 25-35%

Job Summary:

We are looking for a Project Manager with experience managing the implementation of CRM projects. As a Project Manager, you must have strong leadership and motivational skills to direct the project team effectively and to drive implementation both creatively and efficiently. You will report to the Director of Client Success and work closely with client and internal teams. The Project Manager will be a key member of the Implementation Team and will be responsible and accountable for successful implementation of multiple TargetX CRM solutions for colleges and universities.

Primary Responsibilities:

  • Obtain a clear understanding of client business process, needs and requirements.
  • Establish the project’s overall critical path and success factors, develop project plan, and ensure that all project phases adhere to the agreed-upon timeline.
  • Monitor the execution of all deliverables and milestones across projects and update project plans actively.
  • Manage internal and external resources and ensure that the project team has the necessary information and skill sets to complete the project successfully and on-time.
  • Prioritize, mitigate and monitor project risks and their impact.
  • Assist project team in troubleshooting and finding solutions to unforeseen issues.
  • Communicate regularly with and manage expectations of clients, stakeholders, and team members.
  • Take ownership of, manage and obtain approvals for all change requests, particularly regarding scope and budget in partnership with the Account Executive.
  • Leverage and help develop standard tools to manage the project – i.e. project plan, risk log status report, etc.

Goals and Objectives:

The top objective of this position is to ensure that our clients experience a successful CRM implementation. The person in this role will be successful if:

  • CRM projects are implemented on-time.
  • Clients are satisfied with the implementation and feel supported throughout the process.
  • CRM is being used strategically and actively by the client team.

Experience Required and Ideal Candidate Profile:

  • Bachelor’s degree from an accredited college or university.
  • 3 to 5 years of relevant project management experience.
  • Excellent communication, leadership, problem solving and analytical skills.
  • Ability to build strong relationships across cross functional internal and client teams.
  • Ability to manage own workload independently, multi-task, and prioritize effectively.
  • Rapidly adapt and respond to changes in environment and priorities.
  • Familiarity with project management tools and/or software packages.
  • Relevant experience in higher education highly desired.
  • Highest personal and professional values that are aligned with the TargetX fundamentals.
  • Strong understanding of business software, including CRM and Microsoft Office/Google Docs.
  • Salesforce familiarity preferred.

Contact: jobs@targetx.com
Please be sure to include a cover letter and a resume when you apply! These documents are critical to our reviewing process, and your application may not be reviewed if they are not included.

Senior Developer (Ruby on Rails / Javascript)

Location: Oakland, CA

Why Join Us?

We are a hot start up in SF East bay and we are the market leader for CRM and mobile applications for over 400 colleges and universities. With plenty of growth opportunities for employees and customers, we are fun, driven, passionate and we love our customers and take care of our employees.

We Have:

  • Market leading CRM and mobile apps for 400+ customers
  • Various technologies and platform including Java, JavaScript (Angular/Ember JS, Ruby-on-Rails, iOS, Android, Salesforce, SOAP, jQuery, HTML, Jenkins etc
  • Amazing and fun technologists to work with
  • An open mind for new ideas and passion for customers
  • Generous vacation plan, free lunches and great company culture

You Are:

  • An expert in web software development. Minimum 5-10+ years of software development experience with web-based Java, JS, Salesforce or Ruby-on Rails experience.
  • Proficient in Ruby on Rails, Angular JS or Ember JS
  • Have experiences with: Java, Web Programming Skills, Web User Interface Design, Object-Oriented Design (OOD), SalesForce, SOAP, jQuery, HTML, Software Debugging, Jenkins
  • Experienced with Web Performance Optimization.
  • Expert in Front-end web technologies and trends.
  • Excited about multi-tier large scale web architecture, browser tuning and optimization techniques/tools, object-oriented design, data structures and algorithms.
  • Excellent problem solving and troubleshooting skills and go the extra mile to do things right and fast.
  • Experienced in Node.js, Mobile technology/performance.
  • Passion for technologies, team work, customers and quality.
  • Experienced in web security, SEO, accessibility and internationalization.
  • Deep familiarity with what is required to consistently and repeatedly deliver high quality products on the Salesforce Platform.
  • Undergraduate degree from computing science preferred
  • Authorized to work in US (no visa sponsorship needed).

You Will:

  • Mentor junior developers.
  • Learn large scale complex systems quickly.
  • Help shape the company’s product future.
  • Wear multiple hats and learn new technologies.
  • Work in an agile development environment and understand the importance of designing sleek products with scalability and performance in min.
  • Have free lunches on Mondays, attend company retreats, 24+ days of vacations a year etc + great people to work with

What You’ll Need to Win:

  • Experience in creating and releasing open-sourced projects.
  • Previous experience as a web engineer or technical lead and bachelor degree in CS.
  • Change is not a scary word to you. You thrive in organizations that constantly adapt and evolve.
  • Self driven and self motivated. You volunteer for new challenges without waiting to be asked. You take ownership and truly make a difference.
  • You love tackling difficult problems and find creative solutions. You have grit – you won’t quit until you dig and figure it out.
  • Strong knowledge of core libraries and design patterns, best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
  • Experience with DevOps tool chains such as Jenkins and New Relic
  • Ability to foster and maintain strong, collaborative working relationships with peers, management, support staff, and third party vendors

Contact: techjobs@targetx.com
The inclusion of a cover letter with your resume is preferred.

Senior Developer / Senior Software Engineer (Full Stack/Mobile Apps)

Location: Oakland, CA

Why Join Us?

We are a hot start up in SF East bay and we are the market leader for CRM and mobile applications for over 400 colleges and universities. With plenty of growth opportunities for employees and customers, we are fun, driven, passionate and we love our customers and take care of our employees.

We Have:

  • Market leading CRM and mobile apps for 400+ customers
  • Various technologies and platform including Java, JavaScript (Angular/Ember JS, Ruby-on-Rails, iOS, Android, Salesforce, SOAP, jQuery, HTML, Jenkins etc
  • Amazing and fun technologists to work with
  • An open mind for new ideas and passion for customers
  • Generous vacation plan, free lunches and great company culture

You Are:

  • An expert in web software development. Minimum 5-10+ years of software development experience with web-based Java, JS, Salesforce or Ruby-on Rails experience.
  • Experienced with Web Performance Optimization.
  • Expert in Front-end web technologies and trends.
  • Excited about multi-tier large scale web architecture, browser tuning and optimization techniques/tools, object-oriented design, data structures and algorithms.
  • Excellent problem solving and troubleshooting skills and go the extra mile to do things right and fast.
  • Experienced in Node.js, Mobile technology/performance.
  • Passion for technologies, team work, customers and quality.
  • Experienced in web security, SEO, accessibility and internationalization.
  • Deep familiarity with what is required to consistently and repeatedly deliver high quality products on the Salesforce Platform.
  • Undergraduate degree from computing science preferred
  • Authorized to work in US (no visa sponsorship needed).

You Will:

  • Mentor and motivate a team of developers (local and remote).
  • Learn large scale complex systems quickly.
  • Help shape the company’s product future.
  • Wear multiple hats and learn new technologies.
  • Work in an agile development environment and understand the importance of designing sleek products with scalability and performance.
  • Have free lunches on Mondays, attend company retreats, 24+ days of vacations a year etc + great people to work with.

What You’ll Need to Win:

  • Experience in leading, creating and releasing open-sourced projects.
  • Previous experience as a web engineer or technical lead and bachelor degree in CS.
  • Change is not a scary word to you. You thrive in organizations that constantly adapt and evolve.
  • Self driven and self motivated. You volunteer for new challenges without waiting to be asked. You take ownership and truly make a difference.
  • You love tackling difficult problems and find creative solutions. You have grit – you won’t quit until you dig and figure it out.
  • Strong knowledge of core libraries and design patterns, best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
  • Experience working in an agile development environment and understand the importance of designing sleek products with scalability and performance in min, with continuous improvement mindset
  • Ability to foster and maintain strong, collaborative working relationships with peers, management, support staff, and third party vendors

Contact: techjobs@targetx.com
The inclusion of a cover letter with your resume is preferred.

Senior Salesforce Developer/Application Engineer

Location: Oakland, CA

Why Join Us?

TargetX is hot start up in SF East bay and we are looking for rockstars! We are looking for multiple seasoned developers to lead and develop CRM and mobile applications. The right candidates are versatile and have strong desires to be rockstars, solid experiences in developing front-end and backend enterprise software and proficient at least in two of the following technologies: Java, JavaScript, Ruby-on-Rails and/or Salesforce.

We Have: 

  • Market leading CRM and mobile apps for 400+ customers
  • Various technologies and platform including Java, JavaScript (Angular/Ember JS), Ruby-on-Rails, iOS, Android, Salesforce, SOAP, jQuery, HTML, Jenkins etc
  • Amazing and fun technologists to work with
  • An open mind for new ideas and passion for customers
  • Generous vacation plan, free lunches and great company culture

You Have:

  • Minimum 2-5 years of Salesforce development experience (VisualForce, APEX, admin, packaging etc)
  • Minimum 5-10 years of software development experience with web-based Java, JS, or Ruby-on Rails experience, iOS, Android, Jenkins etc with working knowledge of core libraries and design patterns
  • Passion for technologies, team work, customers and quality
  • Strong complex problem solving skills and an ability to thrive in ambiguity are absolute requirements
  • Experience with automated unit testing
  • Abilities to collaborate and work well cross functionally
  • Grit – you are comfortable working in a high pressured agile environment and at times wearing multiple hats
  • Experience working in an agile development environment and understand the importance of designing sleek products with scalability and performance in min
  • Ability to foster and maintain strong, collaborative working relationships with peers, management and support staff
  • Deep familiarity with what is required to consistently and repeatedly deliver high quality products on the Salesforce Platform
  • Undergraduate degree from computing science preferred
  • Authorization to work for any employer n US (there will be no visa sponsorship from TargetX)

Contact: techjobs@targetx.com
The inclusion of a cover letter with your resume is preferred.