INTERESTED IN WORKING WITH US?

At TargetX, we’ve always been a little different.

Different in how we treat our clients, in how we treat each other and in the results we achieve. TargetX is a fast-paced, dynamic and challenging workplace. We’re a group of folks who love what we do and love the industry we serve and are the epitome of a work-hard, play-hard organization.

Does this sound like what you’re looking for? If so, check out the open positions below.

Philadelphia Business Journal

We Value Our People

We take care of our employees in more ways than one. We’ve got you covered with a competitive benefits package, a generous paternity leave policy, 401K matching, monthly catered lunches, dedicated volunteer days, and a variety of professional development opportunities. And we can’t forget to mention, so many snacks.

You’re in the Loop

We’re dedicated to ensuring all employees have the information they need to do their jobs well. Our quarterly all-hands meetings, monthly town halls and weekly email newsletter are just a few of the programs we run to bring our offices together and share key aspects of the business across the entire organization.

Work-life Balance

We get it — while work is an important part of your life it’s not your whole life. And we believe that quality time outside the office is crucial to your satisfaction at work. Our unlimited PTO policy encourages our team to take time off when they need it and our flexible work environment keeps work, family, and life balance front and center.

Positions available immediately

***This position is not currently open, but if you think you’d be a good fit, we’d love to hear from you!***

Reports to: Chief Revenue Officer

Employment Status: Full-time

Travel Requirements: 60% of the time

Company Summary: TargetX is the leading higher education CRM solutions provider with enterprise-wide scalability, powered by the Salesforce platform. With our 21-year reputation for innovative technology and unparalleled industry expertise, we have become one of the most trusted names in higher education technology. Our community is a vibrant one, with over 450 institutions in 4 countries leveraging TargetX to help meet and exceed their campus goals and together have helped millions of students around the world learn, apply and succeed.

Job Summary: The Sales Team at TargetX is looking for an Account Executive who is passionate about helping institutions of higher education deliver on their mission. We are seeking a sales performer with experience selling complex technology in a consultative manner, familiarity with student recruitment and/or CRM software, and experience working with higher education.

Primary Responsibilities:

  • Development of a territory plan that meets or exceeds quarterly quotas
  • Engagement with prospects via telephone and email, following sales cycle from prospect to successful deal closure. This includes providing prompt responses to every inbound lead and delivering demos as needed.
  • Consulting prospective clients to ensure TargetX solutions will be the right fit and navigating them through a rapid sales process
  • Identification and creation of new qualified sales opportunities from inbound leads and outbound sales initiatives and programs.
  • Collaboration with Marketing on lead generation projects.

Experience Required and Ideal Candidate Profile:

  • At least five years experience in higher ed enrollment or in enterprise software sales. Ideal candidates will have both
  • Familiarity and comfort with CRM technology, preferably Salesforce.com
  • Excellent communication, organization, and presentation skills
  • Ability to work in a fast-paced, team environment and ability to manage multiple projects at a time
  • Highly self-motivated
  • Ability and willingness to travel
  • Bachelor’s degree required

Ready to Apply? Please send your resume and cover letter to  jobs@targetx.com

Reports to: Director of Client Success

Company Summary: TargetX is the leading higher education CRM solutions provider with enterprise-wide scalability, powered by the Salesforce platform. With our 21-year reputation for innovative technology and unparalleled industry expertise, we have become one of the most trusted names in higher education technology. Our community is a vibrant one, with over 450 institutions in 4 countries leveraging TargetX to help meet and exceed their campus goals and together have helped millions of students around the world learn, apply and succeed.

Job Summary: TargetX is seeking an experienced Account Manager for the Client Success Team, who is passionate about technology and helping colleges and universities be successful. This position reports into the Director, Client Success and is an individual contributor role directly responsible for achieving the company’s client retention and revenue goals. This position will have an assigned client list and become the single point of contact (quarterback) for clients throughout the client lifecycle. They will work very closely with all departments within TargetX to ensure clients are successful. The ideal candidate has deep knowledge of the higher ed market and has strong leadership experience in higher education software sales, account management, and client services.

Primary Responsibilities:

  • You’re driven to help and serve our customers: They win, so you win
  • Own overall relationship with assigned clients: ensure client adoption, retention, and satisfaction. Achieve quarterly renewal and upsell quotas.
  • Establish a trusted/strategic advisor relationship with multiple contacts at each assigned client and drive continued value of our products and services.
  • Work to identify and develop upsell opportunities.
  • Develop, prepare, and nurture clients for client evangelism.
  • Advocate client needs across internal departments. Be the “champion in the ring” for assigned clients. Program manage account escalations.
  • Ensure client contacts at all levels are seeing value in their partnership with TargetX by conducting regular performance reviews with customers. Communicate results with clients and internally.

Experience Required and Ideal Candidate Profile:

  • Impeccable written and verbal communication skills. Skilled presenter. Ability to interact and communicate with all levels of an organization both internally and externally.
  • At least five years of client services, sales, or software implementation experience in the Higher Education sector specifically in Software/IT services.
  • Deep experience in or Selling within the higher ed community.
  • Deep knowledge of frameworks and structures for supporting a rapidly growing client base with a hands-on approach and a deep thinking, analytical mindset.
  • Knowledge of Software­ as ­a ­Service (SaaS). Familiarity with Salesforce.com, Force.com and AppExchange technologies a huge plus.
  • Ability to travel up to 25% of the time.
  • Bachelor’s Degree is required.

Ready to Apply? Please send your resume and cover letter to  jobs@targetx.com

Reports to: Client Services Manager

Location: Nationwide

Travel Requirements: Ability to travel 10% of the time

Company Summary: TargetX is the leading higher education CRM solutions provider with enterprise-wide scalability, powered by the Salesforce platform. With our 21-year reputation for innovative technology and unparalleled industry expertise, we have become one of the most trusted names in higher education technology. Our community is a vibrant one, with over 450 institutions in 4 countries leveraging TargetX to help meet and exceed their campus goals and together have helped millions of students around the world learn, apply and succeed.

Job Summary: We are looking for a Client Support and Training Specialist with a passion for supporting customer success to join our growing team. The ideal candidate will have strong communication skills, prior experience in either technical support or training, and the aptitude to learn new software. The Client Support and Training Specialist will primarily serve as front-line support for new and existing clients, assist in the management of documentation and an online client support community, and conduct on-site and virtual training sessions.

Goals and Objectives for this role:

  • Provide top-level support by making every customer interaction stand out for its friendliness, warmth, and helpfulness.
  • Communicate clearly and directly to help center cases submitted online and by phone.
  • Resolve problems efficiently and effectively by clarifying issues, researching and exploring possible causes, and providing solutions.
  • Enhance current support offerings by challenging ideas, taking risks, and developing collaborative, client-focused support services.
  • Create and edit end-user documentation.
  • Serve as a trusted advisor for clients by understanding their goals, suggesting product enhancements to better meet their needs, and managing expectations and relationships.

Experience Required and Ideal Candidate Profile:

  • Bachelor’s degree from an accredited college or university.
  • 3-5 years of related work experience in higher education, technical support or training.
  • Strong troubleshooting, analytical, organizational and multitasking skills.
  • Ability to take initiative and act independently to resolve problems and learn new technologies.
  • Excellent written and verbal communication skills.
  • Ability to listen generously and maintain a positive attitude toward supporting new and existing clients.
  • Desire to be an innovator and continuously work to enhance TargetX’s support services by challenging ideas and taking risks, both independently and collaboratively.
  • Obtained, or willingness to obtain, one or more Salesforce.com certifications

Ready to Apply? Please send your resume and cover letter to  jobs@targetx.com

Company Summary:

TargetX is the leading higher education CRM solutions provider with enterprise-wide scalability, powered by the Salesforce platform. With our 21-year reputation for innovative technology and unparalleled industry expertise, we have become one of the most trusted names in higher education technology. Our community is a vibrant one, with over 450 institutions in 4 countries leveraging TargetX to help meet and exceed their campus goals and together have helped millions of students around the world learn, apply and succeed.

Job Summary:

TargetX is looking for an experienced and motivated Data Engineer (ETL) to help build our next-generation products and solutions. As the company’s first officially titled Data Engineer, you would report directly to the VP of Engineering and be responsible for spearheading and executing all of our data engineering initiatives.

You must be comfortable and productive in a fast-paced development environment using Agile methodologies (e.g., Scrum) while still being mindful and diligent about developing software tools and processes that are reliable, well-tested, well-designed, robust and maintainable.

We’re a product- and customer-focused team. As such, you must be comfortable with cross-functional teamwork, willing to collaborate with other teams across the organization and understand how to think about the tools and processes you’re developing beyond just their technical implementation details, but also how they impact our end-user products.

Required Skills & Experience (“Must Haves”):

  • 5+ years of overall software development experience
  • 3+ years focused on data engineering
  • 4+ years programming with Python or Java (Python strongly preferred)
  • 4+ years writing complex SQL queries
  • 3+ years building scalable and robust data processing and ETL pipelines
  • 3+ years building tools to fetch data from HTTP APIs (with rate limits) and file servers
  • 3+ years building tools to clean up, normalize, and transform data to and from various formats (e.g., XML, JSON, CSV)
  • 3+ years building tools to persist data into various storage systems (e.g., relational databases, columnar databases, graph databases, distributed file systems, AWS S3, etc.) and understanding which type of storage is best for each use case
  • 3+ years designing data models and managing data schemas and migration scripts
  • 2+ years building and evolving a “data lake”
  • 3+ years operating Linux systems using the command-line interface and tooling
  • 2+ years with Git, source code branching and pull requests
  • Strong problem-solving skills
  • Strong interpersonal communication skills
  • Strong organizational skills and attention to detail

Desired Skills & Experience (“Nice-to-Have”):

  • Prior experience with AWS Glue and AWS Redshift
  • Prior experience with Apache Spark
  • Prior experience with Python data engineering and analysis libraries (e.g., Singer.io, Pandas, SciPy, NumPy, PySpark, etc.)
  • Prior experience with big data technologies (e.g Hadoop, Hive, HBase, Spark, Kafka, Storm, Cassandra, etc.)
  • Prior experience with data science, data analysis, and machine learning
  • Prior experience with Salesforce data integrations
  • Prior experience programming with JavaScript/Node.js
  • Degree in Computer Science, Software Engineering, or Information Technology
  • Alternatively, a STEM degree with a certificate from a Software Development Bootcamp

Ready to Apply? Please send your resume and cover letter to  jobs@targetx.com

Company Summary: TargetX is the leading higher education CRM solutions provider with enterprise-wide scalability, powered by the Salesforce platform. With our 21-year reputation for innovative technology and unparalleled industry expertise, we have become one of the most trusted names in higher education technology. Our community is a vibrant one, with over 450 institutions in 4 countries leveraging TargetX to help meet and exceed their campus goals and together have helped millions of students around the world learn, apply and succeed.

Job Summary:

TargetX is looking for an experienced and motivated Front-End Software Engineer to help improve and evolve our flagship CRM applications and tools. In this role, you would be involved in all aspects of application development on the Salesforce platform, with a focus on front-end UI development and data management/integration using Salesforce Platform APIs.

You must be comfortable and productive in a fast-paced development environment, while also remaining diligent and determined in your efforts to deliver high-quality, well-tested, and user-friendly software products.

We’re a product- and customer-focused team. As such, you must be comfortable with cross-functional teamwork, willing to collaborate with other teams across the organization (Support, Implementation, Client Success, Product Management, etc.), and able to think about our products from a customer and end-user perspective as well as a software engineering perspective.

Required Skills & Experience (“Must-Haves”):

  • 4+ years overall software development experience
  • 4+ years developing front-end web applications with JavaScript
  • 2+ years with JavaScript ES6+ and/or TypeScript
  • 2+ years developing UIs and SPAs with AngularJS and Angular 2+
  • 4+ years coding HTML, CSS, Flexbox
  • 4+ years consuming HTTP web services/APIs (e.g., REST, RPC, SOAP, etc.)
  • 2+ years developing server-side HTTP web services/APIs with Node.js
  • 2+ years writing unit tests
  • 2+ years using command line interfaces and Unix/Linux utilities
  • 2+ years with Git, source code branching and pull requests
  • Strong problem-solving skills
  • Strong interpersonal communication skills

Desired Skills & Experience (“Nice-to-Have”):

  • Experience with Salesforce CRM or the Force.com platform
  • Experience with other popular JavaScript frameworks (e.g., React, Vue, Backbone, etc.)
  • Experience with web security best practices
  • Experience with web accessibility
  • Experience with internationalization
  • Experience with Jenkins or other continuous integration systems
  • Experience with automated functional testing frameworks (e.g., Robot)
  • Degree in Computer Science, Software Engineering, or Information Technology
  • Alternatively, a STEM degree with a certificate from a Software Development Bootcamp

Ready to Apply? Please send your resume and cover letter to  jobs@targetx.com

Location: Nationwide, with a preference for the Philadelphia Region

Travel Requirements: 15-20% of the time

Company Summary: TargetX is the leading higher education CRM solutions provider with enterprise-wide scalability, powered by the Salesforce platform. With our 21-year reputation for innovative technology and unparalleled industry expertise, we have become one of the most trusted names in higher education technology. Our community is a vibrant one, with over 450 institutions in 4 countries leveraging TargetX to help meet and exceed their campus goals and together have helped millions of students around the world learn, apply and succeed.

Job Summary: We are looking for an Implementation Consultant with Salesforce experience and the technical aptitude to learn and grow. As an Implementation Consultant, you will play an important role within the Implementation Team by executing and implementing TargetX solutions for our higher education clients. You will report to the Director of Implementation and work closely with Project Managers and Solutions Architects to implement projects efficiently and effectively.

Primary Responsibilities:

  • Customize TargetX’s products in client Salesforce instance, including but not limited to, configuration, setting security parameters, and data migration/integration
  • Ensure successful projects by executing implementation tasks according to client requirements and within determined deadlines
  • Manage implementation tasks across the multiple clients and internal projects
  • Understand the product implementation requirements from the business and technical aspects
  • Problem-solve and escalate any challenges or issues in a timely manner
  • Ensure completed work is properly documented for client acceptance
  • Update implementation templates and related artifacts to ensure continuous improvement of materials and to incorporate lessons-learned from facilitated post-Implementation reviews

Experience Required and Ideal Candidate Profile:

  • Bachelor’s degree from an accredited college or university
  • Familiarity with and experience utilizing and configuring on the Salesforce platform
  • Obtained or desire to, one or more Salesforce.com certifications (Developer Certification, Advance Developer Certification is desired.) (DEV-401 and DEV-501)
  • Strong understanding of business software, including CRM and Microsoft Office/Google Docs
  • Possess excellent analytical reasoning, problem-solving and multitasking skills
  • Rapidly adapt and respond to changes in environment and priorities
  • Ability to demonstrate an owner’s attitude towards customer’s issues
  • Ability to prioritize multiple tasks with varying deadlines
  • Ability to work independently and in group settings
  • Highest personal and professional values that are aligned with the TargetX fundamentals

Ready to Apply? Please send your resume and cover letter to  jobs@targetx.com

Reports to: Director of Marketing

Location: Philadelphia, PA Area

Company Summary: TargetX is the leading higher education CRM solutions provider with enterprise-wide scalability, powered by the Salesforce platform. With our 21-year reputation for innovative technology and unparalleled industry expertise, we have become one of the most trusted names in higher education technology. Our community is a vibrant one, with over 450 institutions in 4 countries leveraging TargetX to help meet and exceed their campus goals and together have helped millions of students around the world learn, apply and succeed.

Job Description:

We are looking for a qualified Marketing Associate to join our team. You will be responsible for creating, developing and maintaining our content across all of our marketing channels and managing our marketing automation and campaigns. Your duties will also include sharing content to raise brand awareness and monitoring web traffic and metrics to identify best practices.

Our ideal candidate is a strong editor and proofreader with superior writing skills. The Marketing Associate should perform well in a fast-paced, collaborative environment and be ready to take ownership of our content strategy from ideation to execution. If you’re a detail-oriented team player who is passionate about brand development we want to hear from you!

Primary Responsibilities:

  • Create and manage TargetX’s content marketing and campaign calendar.
  • Manage all content marketing initiatives to drive traffic and engage leads that deliver sales and support customer retention.
    • Manage the TargetX blog calendar and develop blog content. Must be comfortable collaborating with colleagues and partner organizations to develop content.
    • Coordinate the development of best practice e-books from beginning to end.
    • Manage the development and distribution of client case studies.
    • Update and manage website content and landing pages.
    • Plan and deploy thought leadership webinars. Coordinate panel participation, outline webinar content, build slides for presentation and manage technical execution.
  • Deploy successful marketing campaigns and own their implementation from ideation to execution.
    • Write and build email communications to engage prospects and leads.
    • Build landing pages and forms to collect lead information and push content.
    • Develop marketing content to support campaigns.
  • Optimize marketing automation and lead nurturing processes through email, content, and social channels
  • Analyze and review campaign efficacy.
    • Measure and report on campaign success by reviewing campaign metrics and making data-based adjustments for future campaigns/content.
  • Stay up to date on higher ed trends and best practices.
  • Work with other members of the sales and marketing teams to support new sales and client success.

Experience Required and Ideal Candidate Profile:

  • 3-5 years managing marketing content and activities
  • Bachelor’s Degree required
  • Excellent written and verbal communication skills
  • Creativity and the ability to develop original written content
  • Ability to analyze and present content performance data
  • Experience with marketing automation software (Hubspot, Pardot, etc.) strongly preferred
  • Experience with WordPress, Google analytics and Salesforce a plus
  • Graphic design skills a plus
  • Experience or interest in higher ed strongly desired

Ready to Apply? Please send your resume and cover letter to  jobs@targetx.com

Reports to: Director of Project Management Services

Location: Nationwide, with a preference for Philadelphia and San Francisco Bay Area

Employment Status: Full-time

Travel Requirements: Ability to travel 25-35% of the time

Company Summary:

TargetX is the leading higher education CRM solutions provider with enterprise-wide scalability, powered by the Salesforce platform. With our 21-year reputation for innovative technology and unparalleled industry expertise, we have become one of the most trusted names in higher education technology. Our community is a vibrant one, with over 450 institutions in 4 countries leveraging TargetX to help meet and exceed their campus goals and together have helped millions of students around the world learn, apply and succeed.

Position Overview:

We are looking for a Project Manager with experience managing the implementation of CRM projects. As a Project Manager, you must have strong leadership and motivational skills to direct the project team effectively and to drive implementation both creatively and efficiently. You will report to the Director of Project Management Services and work closely with the client and internal teams. The Project Manager will be a key member of the Implementation Team and will be responsible and accountable for the successful implementation of multiple TargetX CRM solutions for colleges and universities.

Primary Responsibility:

  • Serve as the Customer’s primary point of contact for active implementation engagements
  • Ability to calmly and confidently handle conflicts and escalations while earning the trust and confidence of your customers.
  • Obtain a clear understanding of the client business process, needs, and requirements
  • Establish the project’s overall critical path and success factors, develop a project plan, and ensure that all project phases adhere to the agreed-upon timeline
  • Managing projects to the defined scope and setting expectations accordingly for both customer and TargetX resources.
  • Monitor the execution of all deliverables and milestones across projects and update project plans actively
  • Manage internal and external resources and ensure that the project team has the necessary information and skill sets to complete the project successfully and on-time
  • Prioritize, mitigate and monitor project risks and their impact
  • Assist project team in troubleshooting and finding solutions to unforeseen issues
  • Communicate regularly with and manage the expectations of clients, stakeholders, and team members
  • Taking ownership of, manage and obtain approvals for all change requests, particularly regarding scope and budget in partnership with the Account Executive
  • Leverage and help develop standard tools to manage the project – i.e. project plan, risk log, status report, etc.

Goals & Objectives for the Role:

The top objective of this position is to ensure that our clients experience a successful CRM implementation. The person in this role will be successful if:

  • CRM projects are implemented on-time and within a defined scope
  • Clients are satisfied with the implementation and feel supported throughout the process
  • CRM is being used strategically and actively by the client team
  • Accurate tracking of resource workload, analyzing actual effort vs. budgeted effort, and estimates to complete (effort and duration)

Experienced Required & Ideal Candidate Profile:

  • Bachelor’s degree from an accredited college or university
  • 1 to 3 years of relevant project management experience
  • Excellent communication, leadership, problem-solving and analytical skills
  • Ability to build strong relationships across cross-functional internal and client teams
  • Ability to manage own workload independently, multi-task, and prioritize effectively
  • Experience using project management tools (e.g., Clarizen, MS-Project)
  • Rapidly adapt and respond to changes in environment and priorities
  • Relevant experience in higher education highly desired
  • Highest personal and professional values that are aligned with the TargetX fundamentals
  • Strong understanding of business software, including CRM and Microsoft Office/Google Docs. Salesforce familiarity preferred

Ready to Apply? Please send your resume and cover letter to  jobs@targetx.com

“My favorite part of working at TargetX is the people. The bulk of us come from higher ed and everyone cares deeply about the industry. At TargetX we’re not  just co-workers, we’re friends.”

Katlin Hess
Director of Marketing
TargetX