INTERESTED IN WORKING WITH US?

At TargetX, we’ve always been a little different.

Different in how we treat our clients, in how we treat each other and in the results we achieve. TargetX is a fast-paced, dynamic and challenging workplace. We’re a group of folks who love what we do and love the industry we serve and are the epitome of a work-hard, play-hard organization.

Does this sound like what you’re looking for? If so, check out the open positions below.

Philadelphia Business Journal

We Value Our People

We take care of our employees in more ways than one. We’ve got you covered with a competitive benefits package, a generous paternity leave policy, 401K matching, monthly catered lunches, dedicated volunteer days, and a variety of professional development opportunities. And we can’t forget to mention, so many snacks.

You’re in the Loop

We’re dedicated to ensuring all employees have the information they need to do their jobs well. Our quarterly all-hands meetings, monthly town halls and weekly email newsletter are just a few of the programs we run to bring our offices together and share key aspects of the business across the entire organization.

Work-life Balance

We get it — while work is an important part of your life it’s not your whole life. And we believe that quality time outside the office is crucial to your satisfaction at work. Our unlimited PTO policy encourages our team to take time off when they need it and our flexible work environment keeps work, family, and life balance front and center.

Positions available immediately

***This position is not currently open, but if you think you’d be a good fit, we’d love to hear from you!***

Reports to: Chief Revenue Officer

Employment Status: Full-time

Travel Requirements: 60% of the time

Company Summary: TargetX is the leading higher education CRM solutions provider with enterprise-wide scalability, powered by the Salesforce platform. With our 21-year reputation for innovative technology and unparalleled industry expertise, we have become one of the most trusted names in higher education technology. Our community is a vibrant one, with over 450 institutions in 4 countries leveraging TargetX to help meet and exceed their campus goals and together have helped millions of students around the world learn, apply and succeed.

Job Summary: The Sales Team at TargetX is looking for an Account Executive who is passionate about helping institutions of higher education deliver on their mission. We are seeking a sales performer with experience selling complex technology in a consultative manner, familiarity with student recruitment and/or CRM software, and experience working with higher education.

Primary Responsibilities:

  • Development of a territory plan that meets or exceeds quarterly quotas
  • Engagement with prospects via telephone and email, following sales cycle from prospect to successful deal closure. This includes providing prompt responses to every inbound lead and delivering demos as needed.
  • Consulting prospective clients to ensure TargetX solutions will be the right fit and navigating them through a rapid sales process
  • Identification and creation of new qualified sales opportunities from inbound leads and outbound sales initiatives and programs.
  • Collaboration with Marketing on lead generation projects.

Experience Required and Ideal Candidate Profile:

  • At least five years experience in higher ed enrollment or in enterprise software sales. Ideal candidates will have both
  • Familiarity and comfort with CRM technology, preferably Salesforce.com
  • Excellent communication, organization, and presentation skills
  • Ability to work in a fast-paced, team environment and ability to manage multiple projects at a time
  • Highly self-motivated
  • Ability and willingness to travel
  • Bachelor’s degree required

Ready to Apply? Please send your resume and cover letter to  jobs@targetx.com

Reports to: Client Services Manager

Location: Nationwide

Travel Requirements: Ability to travel 10% of the time

Company Summary: TargetX is the leading higher education CRM solutions provider with enterprise-wide scalability, powered by the Salesforce platform. With our 21-year reputation for innovative technology and unparalleled industry expertise, we have become one of the most trusted names in higher education technology. Our community is a vibrant one, with over 450 institutions in 4 countries leveraging TargetX to help meet and exceed their campus goals and together have helped millions of students around the world learn, apply and succeed.

Job Summary: We are looking for a Client Support and Training Specialist with a passion for supporting customer success to join our growing team. The ideal candidate will have strong communication skills, prior experience in either technical support or training, and the aptitude to learn new software. The Client Support and Training Specialist will primarily serve as front-line support for new and existing clients, assist in the management of documentation and an online client support community, and conduct on-site and virtual training sessions.

Goals and Objectives for this role:

  • Provide top-level support by making every customer interaction stand out for its friendliness, warmth, and helpfulness.
  • Communicate clearly and directly to help center cases submitted online and by phone.
  • Resolve problems efficiently and effectively by clarifying issues, researching and exploring possible causes, and providing solutions.
  • Enhance current support offerings by challenging ideas, taking risks, and developing collaborative, client-focused support services.
  • Create and edit end-user documentation.
  • Serve as a trusted advisor for clients by understanding their goals, suggesting product enhancements to better meet their needs, and managing expectations and relationships.

Experience Required and Ideal Candidate Profile:

  • Bachelor’s degree from an accredited college or university.
  • 3-5 years of related work experience in higher education, technical support or training.
  • Strong troubleshooting, analytical, organizational and multitasking skills.
  • Ability to take initiative and act independently to resolve problems and learn new technologies.
  • Excellent written and verbal communication skills.
  • Ability to listen generously and maintain a positive attitude toward supporting new and existing clients.
  • Desire to be an innovator and continuously work to enhance TargetX’s support services by challenging ideas and taking risks, both independently and collaboratively.
  • Obtained, or willingness to obtain, one or more Salesforce.com certifications

Ready to Apply? Please send your resume and cover letter to  jobs@targetx.com

Company Summary: TargetX is the leading higher education CRM solutions provider with enterprise-wide scalability, powered by the Salesforce platform. With our 21-year reputation for innovative technology and unparalleled industry expertise, we have become one of the most trusted names in higher education technology. Our community is a vibrant one, with over 450 institutions in 4 countries leveraging TargetX to help meet and exceed their campus goals and together have helped millions of students around the world learn, apply and succeed.

Job Summary:

TargetX is looking for an experienced and motivated Front-End Software Engineer to help improve and evolve our flagship CRM applications and tools. In this role, you would be involved in all aspects of application development on the Salesforce platform, with a focus on front-end UI development and data management/integration using Salesforce Platform APIs.

You must be comfortable and productive in a fast-paced development environment, while also remaining diligent and determined in your efforts to deliver high-quality, well-tested, and user-friendly software products.

We’re a product- and customer-focused team. As such, you must be comfortable with cross-functional teamwork, willing to collaborate with other teams across the organization (Support, Implementation, Client Success, Product Management, etc.), and able to think about our products from a customer and end-user perspective as well as a software engineering perspective.

Required Skills & Experience (“Must-Haves”):

  • 4+ years overall software development experience
  • 4+ years developing front-end web applications with JavaScript
  • 2+ years with JavaScript ES6+ and/or TypeScript
  • 2+ years developing UIs and SPAs with AngularJS and Angular 2+
  • 4+ years coding HTML, CSS, Flexbox
  • 4+ years consuming HTTP web services/APIs (e.g., REST, RPC, SOAP, etc.)
  • 2+ years developing server-side HTTP web services/APIs with Node.js
  • 2+ years writing unit tests
  • 2+ years using command line interfaces and Unix/Linux utilities
  • 2+ years with Git, source code branching and pull requests
  • Strong problem-solving skills
  • Strong interpersonal communication skills

Desired Skills & Experience (“Nice-to-Have”):

  • Experience with Salesforce CRM or the Force.com platform
  • Experience with other popular JavaScript frameworks (e.g., React, Vue, Backbone, etc.)
  • Experience with web security best practices
  • Experience with web accessibility
  • Experience with internationalization
  • Experience with Jenkins or other continuous integration systems
  • Experience with automated functional testing frameworks (e.g., Robot)
  • Degree in Computer Science, Software Engineering, or Information Technology
  • Alternatively, a STEM degree with a certificate from a Software Development Bootcamp

Ready to Apply? Please send your resume and cover letter to  jobs@targetx.com

Location: Nationwide, with a preference for the Philadelphia Region

Travel Requirements: 15-20% of the time

Company Summary: TargetX is the leading higher education CRM solutions provider with enterprise-wide scalability, powered by the Salesforce platform. With our 21-year reputation for innovative technology and unparalleled industry expertise, we have become one of the most trusted names in higher education technology. Our community is a vibrant one, with over 450 institutions in 4 countries leveraging TargetX to help meet and exceed their campus goals and together have helped millions of students around the world learn, apply and succeed.

Job Summary: We are looking for an Implementation Consultant with Salesforce experience and the technical aptitude to learn and grow. As an Implementation Consultant, you will play an important role within the Implementation Team by executing and implementing TargetX solutions for our higher education clients. You will report to the Director of Implementation and work closely with Project Managers and Solutions Architects to implement projects efficiently and effectively.

Primary Responsibilities:

  • Customize TargetX’s products in client Salesforce instance, including but not limited to, configuration, setting security parameters, and data migration/integration
  • Ensure successful projects by executing implementation tasks according to client requirements and within determined deadlines
  • Manage implementation tasks across the multiple clients and internal projects
  • Understand the product implementation requirements from the business and technical aspects
  • Problem-solve and escalate any challenges or issues in a timely manner
  • Ensure completed work is properly documented for client acceptance
  • Update implementation templates and related artifacts to ensure continuous improvement of materials and to incorporate lessons-learned from facilitated post-Implementation reviews

Experience Required and Ideal Candidate Profile:

  • Bachelor’s degree from an accredited college or university
  • Familiarity with and experience utilizing and configuring on the Salesforce platform
  • Obtained or desire to, one or more Salesforce.com certifications (Developer Certification, Advance Developer Certification is desired.) (DEV-401 and DEV-501)
  • Strong understanding of business software, including CRM and Microsoft Office/Google Docs
  • Possess excellent analytical reasoning, problem-solving and multitasking skills
  • Rapidly adapt and respond to changes in environment and priorities
  • Ability to demonstrate an owner’s attitude towards customer’s issues
  • Ability to prioritize multiple tasks with varying deadlines
  • Ability to work independently and in group settings
  • Highest personal and professional values that are aligned with the TargetX fundamentals

Ready to Apply? Please send your resume and cover letter to  jobs@targetx.com

Reports to: Director of Marketing

Location: Philadelphia, PA Area

Company Summary: TargetX is the leading higher education CRM solutions provider with enterprise-wide scalability, powered by the Salesforce platform. With our 21-year reputation for innovative technology and unparalleled industry expertise, we have become one of the most trusted names in higher education technology. Our community is a vibrant one, with over 450 institutions in 4 countries leveraging TargetX to help meet and exceed their campus goals and together have helped millions of students around the world learn, apply and succeed.

Job Description:

We are looking for a qualified Marketing Associate to join our team. You will be responsible for creating, developing and maintaining our content across all of our marketing channels and managing our marketing automation and campaigns. Your duties will also include sharing content to raise brand awareness and monitoring web traffic and metrics to identify best practices.

Our ideal candidate is a strong editor and proofreader with superior writing skills. The Marketing Associate should perform well in a fast-paced, collaborative environment and be ready to take ownership of our content strategy from ideation to execution. If you’re a detail-oriented team player who is passionate about brand development we want to hear from you!

Primary Responsibilities:

  • Create and manage TargetX’s content marketing and campaign calendar.
  • Manage all content marketing initiatives to drive traffic and engage leads that deliver sales and support customer retention.
    • Manage the TargetX blog calendar and develop blog content. Must be comfortable collaborating with colleagues and partner organizations to develop content.
    • Coordinate the development of best practice e-books from beginning to end.
    • Manage the development and distribution of client case studies.
    • Update and manage website content and landing pages.
    • Plan and deploy thought leadership webinars. Coordinate panel participation, outline webinar content, build slides for presentation and manage technical execution.
  • Deploy successful marketing campaigns and own their implementation from ideation to execution.
    • Write and build email communications to engage prospects and leads.
    • Build landing pages and forms to collect lead information and push content.
    • Develop marketing content to support campaigns.
  • Optimize marketing automation and lead nurturing processes through email, content, and social channels
  • Analyze and review campaign efficacy.
    • Measure and report on campaign success by reviewing campaign metrics and making data-based adjustments for future campaigns/content.
  • Stay up to date on higher ed trends and best practices.
  • Work with other members of the sales and marketing teams to support new sales and client success.

Experience Required and Ideal Candidate Profile:

  • 3-5 years managing marketing content and activities
  • Bachelor’s Degree required
  • Excellent written and verbal communication skills
  • Creativity and the ability to develop original written content
  • Ability to analyze and present content performance data
  • Experience with marketing automation software (Hubspot, Pardot, etc.) strongly preferred
  • Experience with WordPress, Google analytics and Salesforce a plus
  • Graphic design skills a plus
  • Experience or interest in higher ed strongly desired

Ready to Apply? Please send your resume and cover letter to  jobs@targetx.com

Location: Oakland, CA

Company Summary: TargetX is the leading higher education CRM solutions provider with enterprise-wide scalability, powered by the Salesforce platform. With our 21-year reputation for innovative technology and unparalleled industry expertise, we have become one of the most trusted names in higher education technology. Our community is a vibrant one, with over 450 institutions in 4 countries leveraging TargetX to help meet and exceed their campus goals and together have helped millions of students around the world learn, apply and succeed.

Job Summary:

TargetX is looking for an experienced and motivated Software QA Analyst to help improve the quality of our products and evolve our quality assurance, testing, and quality control processes.

You must be comfortable and productive in a fast-paced development environment, while also remaining diligent and determined in your efforts to deliver high-quality, well-tested, and user-friendly software products.

We’re a product- and customer-focused team. As such, you must be comfortable with cross-functional teamwork, willing to collaborate with other teams across the organization (Support, Implementation, Client Success, Product Management, etc.), and able to think about our products from a customer and end-user perspective as well as a software engineering perspective.

 

Required Skills & Experience (“Must-Have”):

  • 5+ years of experience as a Software QA Analyst or Tester with a focus on web applications
  • 5+ years of experience manually testing software applications across various platforms and operating systems (web, mobile, desktop, etc.)
  • 2+ years of experience developing and validating testing strategies and methodologies based on product requirements and business objectives
  • 2+ years of experience developing and maintaining thorough, well-defined, well-organized test cases (“test scripts”) based on functional requirements and acceptance criteria
  • 2+ years of experience organizing test cases into test suites for testing specific features and user-flows, as well as optimized for full regression analysis, partial regression analysis, and smoke tests
  • 2+ years of experience managing daily test suite execution (“test runs”), as well as analyzing and reporting the results of each run
  • 5+ years of experience triaging test suite execution failures, identifying/reporting defects and their severity in bug tracking systems, and ensuring timely resolution of high severity defects
  • 5+ years of experience logging thoroughly written bug reports including reproducible steps and supplemental screenshots and screencasts
  • 2+ years of experience with exploratory testing to uncover edge-cases not explicitly covered by existing test scripts
  • Must thoroughly understand how web applications work, including the difference between client-side code (running in the browser) and server-side code, and how the browser and server communicate via HTTP
  • Must be proficient at identifying common problems and troubleshooting web applications (e.g., JS errors, bad HTML DOM structure, CSS styling issues, HTTP request-response failures, etc.) using the browser’s developer console
  • Must be comfortable working in an Agile Scrum environment

Desired Skills & Experience (“Nice-to-Have”):

  • Prior experience testing software applications for Higher Education and/or Education Technology
  • Prior experience testing applications built on top of the Salesforce platform using Apex, Triggers, Custom Objects, Workflows, Visualforce pages, SOQL, etc.
  • Experience using JIRA or similar issue tracking systems
  • Prior experience developing and maintaining automated test scripts using functional testing frameworks such as Robot, Selenium, QTP, WebDriver.io, etc.
  • Experience reviewing, validating, and contributing to user guides and documentation
  • Degree in Computer Science, Software Engineering, or Information Technology
  • Alternatively, a STEM degree with software testing certifications

Ready to Apply? Please send your resume and cover letter to  jobs@targetx.com

Company Summary: TargetX is the leading higher education CRM solutions provider with enterprise-wide scalability, powered by the Salesforce platform. With our 21-year reputation for innovative technology and unparalleled industry expertise, we have become one of the most trusted names in higher education technology. Our community is a vibrant one, with over 450 institutions in 4 countries leveraging TargetX to help meet and exceed their campus goals and together have helped millions of students around the world learn, apply and succeed.

Job Summary:

We are looking for an experienced senior manager to lead our growing services department. The department is comprised of two teams covering 4 functions, each led by a director level manager.

Our implementation team covers — project management and implementation, training and managed services.  The other team is our support team

The right candidate will be an excellent problem solver with demonstrated success in leading software implementation and professional services teams, who is also a great cultural fit and able to comfortably adjust from tactical to strategic depending on the situation.

Goals and Objectives for this role:

  1. Create a culture that is client-centric, team-focused, and committed to continuous improvement
  2. Provide leadership and guidance for the teams mentioned above, ensuring that every client has an optimal experience with TargetX starting pre-sales through the renewal process.
  3. Work with CEO to develop goals and objectives for the department, then working with the managers within the department to develop strategies and plans to achieve the goals and objectives. The plans should include clear methodologies, job descriptions, staffing plans, and processes for each phase of the client lifecycle.
  4. Implement reporting capabilities to track, monitor, and measure the status and effectiveness of all of our client-facing activities
  5. Collaborate with R&D to ensure that implementation and support teams have the tools they need to perform their jobs.
  6. Provide strategic input to the product, development and client services teams to ensure that our products and services are meeting client expectations and needs
  7. Support our sales teams by helping with proposal generation, RFP responses, and prospect meetings

Experience Required and Ideal Candidate Profile:

  • Candidates must be extremely client success focused.  
  • Consulting and Salesforce experience are highly desirable.
  • Must be familiar with the needs of a rapidly growing company and be flexible and adaptable enough to succeed in a fast-paced environment.
  • Proven staff management, strategic planning, and budget management experience
  • Strong client management and relationship building skills
  • Strong understanding of implementation methodologies, project management frameworks, and customer service approaches are required.
  • Excellent presentation, communication, and negotiation skills are a must
  • Ability to foster and maintain strong, collaborative working relationships with internal stakeholders, resources, management, support staff, and third-party vendors
  • Strong problem-solving skills and an ability to thrive in ambiguity are absolute requirements
  • Ability to travel up to 50% of the time, depending on priorities and time of year
  • Proven ability to manage and interact with people at all levels of an organization, fostering strong cross-functional teamwork and results
  • Undergraduate degree from a selective university is required. Master’s degree is preferred.

What does success at TargetX look like?

  • Your team and manager love you, you get them, and you’re invaluable to them
  • We’ve continued to grow as the most trusted and innovative company in higher education  
  • We’ve successfully built SaaS apps that our customers can’t wait to use
  • We’ve grown to be smarter about data, and our customers can effectively use sophisticated metrics and analytics to drive their success

Ready to Apply? Please send your resume and cover letter to  jobs@targetx.com

“My favorite part of working at TargetX is the people. The bulk of us come from higher ed and everyone cares deeply about the industry. At TargetX we’re not  just co-workers, we’re friends.”

Katlin Hess
Director of Marketing
TargetX